Repair and Calibration Technician / Service Engineer - Hebron

Hebron, KY 41048

Post Date: 05/31/2018 Job ID: 15453 Industry: Technician Pay Rate: Open
Job description:
Service Engineer
Job holder:
Technical Service & Repair BU INDS
Director Technical Service & Repair
Deputises in technical matters:    Service Engineer, Technical Repair
Deputises in HR matters:
Is deputised by:  Service Engineer
Tasks, skills, responsibility
Main tasks
  • Install and commission laser measuring and projection systems for industrial applications
  • Maintain and repair laser measuring and projection systems at the customer’s site
  • Train users and customer's technicians on the operation of laser measuring and projection systems
  • Provide instruction and troubleshoot on laser measuring and projection systems
  • Perform technical project inspections before delivery of the systems
  • Accept responsibility for first-level support
  • Install software updates and upgrades
  • Gather the necessary tools for field service operations
  • Process service documents for the field service operations
  • Support Technical Repair as needed
  • Perform special tasks
Professional skills
Professional qualification:
  • University degree in engineering or technical vocational training
  • At least 3-5 years of professional experience in engineering
  • Experience as a service technician and in interaction with customers
  • English skills: fluent in spoken and written language
  • Second language also desirable
Computer skills:
  • Confident use of Microsoft Office programs
  • Experience with the Microsoft NAV ERP system
  • Other ERP or CRM skills desirable
Personal skills
  • Ability to think analytically and quick comprehension
  • High level of technical understanding
  • Sense of quality and strong customer focus
  • Independent and confident manner of working
  • Collaborative teamwork
  • Intercultural skills, strong communication skills as well as poised demeanor
  • Solution-oriented and quick action
  • High willingness to travel and ability to work under pressure
Prepared by:
Prepared by:
HR Department
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