Communication & Technical Specialist

Charlotte, NC

Post Date: 12/07/2017 Job ID: 15198 Industry: Administrative Pay Rate: Open
Communication & Technical Specialist
Job Summary
This position will support the Contract Management team and will be responsible for communications, database entries and modifications, initiative and project planning and implementation. This person must be experienced working in Excel and multiple web and database environments. This position requires a high degree of self- motivation with strong problem solving skills. The person must also be safety conscious, reliable, and trustworthy with confidential information. This position will be working with internal and external customers and vendors; requiring excellent customer service and communication skills.

Minimum Qualifications:
  • Bachelor’s degree in related area (Business, Communications, English, Writing, Marketing with some design training) or vocational/technical degree/certification.
  • Proficient in working with computer software products and technology tools including: Microsoft Office (Excel, Word, Power Point), Microsoft SharePoint, Visio and Adobe Illustrator
  • Exceptional communication skills – written and verbal.
  • Demonstrated organizational skills with ability to prioritize tasks to work within timeframes
  • Manages SharePoint sites/portals and other databases as appropriate.
  • Excellent problem solving and analysis skills.
  • Demonstrated ability to work independently with little supervision and deliver accurate results in a timely manner.
  • Dependable.
  • Prioritizes and resolves inquiries by phone, in person or email in a professional manner.
  • Occasional overtime may be required.
Desired Qualifications:
  • Microsoft Office Certification.
  • Experience in the utility industry.
  • Experience in drafting of presentations and communications.
  • Organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities.
  • Knowledge of processes for developing application roadmaps, business plans, strategies, operational models and associated business processes.
  • Visio and Adobe Illustrator for flow charts and manuals.
  • Experienced in providing change management plans and communications support at a senior level.

Shannon Spurlock

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